At Managed.com, we understand that technology needs are different, and we design technology solutions that are perfect for you and your business needs.
In an age of uncertainty, you need to be sure your investment is protected. Our team will assist you with your overall Disaster Recovery strategy, and we can create custom solutions that include off-site replication.
We are your CMS experts. No phone-tag, just solutions.
Our team is dedicated to providing the best support for your website. Period. For more than a decade, our customers have enjoyed the comprehensive support and expertise we give for each CMS we support. When you have a question, you want answers, not phone transfers. That’s why we specialize in a code-level understanding of your CMS.
No one knows more about hosting mission-critical DNN sites than us. We host more DNN / DotNetNuke sites than anyone else in the world. No matter the complexity of your DNN site, there is no better place to host your site. Whether you’re new to the platform or a longtime DNN expert, you can rest assured we will take care of you and your site.
It’s more important than ever to have a trusted hosting partner who understands your WordPress site. With more than 23% of the entire web now built on WordPress, it’s a bigger focus than ever. Everyone claims they have WordPress hosting, but how well do they actually know the platform? Work with a team that knows WordPress inside-and-out.
We understand how important your Drupal website is to your business. We have spent more than a decade perfecting our versatile and reliable platform, so you know that your website will run flawlessly in our environment. Our hosting packages are designed to give your site great performance while keeping it up and running in our hardened datacenters.
Companies around the world trust Managed.com with their eCommerce solutions. We know the .NET platform inside-and-out: your nopCommerce site will be supported by engineers who understand how nopCommerce works. When your business relies on your nopCommerce site, trust it to knowledgeable experts who are always there for you.
Companies around the world trust Managed.com with their eCommerce, website and intranet solutions. We know the .NET platform inside-and-out: your Kentico site will be supported by engineers who understand how the software works. When your business relies on your Kentico site, trust it to knowledgeable experts who are always there for you.
We’ve built our name and our reputation off of the industry-leading support we provide. Our support team is available every day of the year and will provide personal, professional, and attentive support when you need it. Our US-based support team is staffed by CMS experts who are always available to provide rapid-response solutions.
Talk to people, not machines. We believe your time is too important to waste on hold. When you call our team, we will answer the phone within 15 seconds. No hassles. No transfers. You’ll be connected directly to one of our qualified support engineers.
Our team is dedicated to supporting yours. We become an extension of your team from day one. We take the technology burden and support off of your plate so your team can focus on delivering great results. Don’t settle for a hosting provider; get a hosting partner.
Great support is at the core of everything we do. Each member of our support team is rigorously trained on the CMS platforms we support. You won’t call and get a generic help desk — you’ll get a highly trained and skilled expert who knows your CMS inside-and-out.
Our hardened datacenters secure enterprise-grade website and IT solutions in buildings designed with fault-tolerant site structure, reinforced concrete construction, raised floors, and multiple points of fiber connectivity. We have datacenters built to offer an available 99.999% uptime — less than 6 minutes of downtime a year.
All of our cloud and hosting solutions are designed to provide you peace of mind — that begins with security for your website. We secure your site in our hardened facilities, backed by rock-solid datacenter uptime, the latest in cloud security technology, and our always-available support engineers.
We automatically take nightly snapshots of your website (files, databases — everything). We store them on a rolling schedule so your company always has a clean site rollback ready to go if your team needs it.
Snapshots provide a reliable point-in-time record of your site. In addition to snapshots, every Managed.com plan includes a true backup of your environment on to completely separate hardware. Backups are taken multiple times weekly and provide a file-level recovery option ensuring data can be retrieved or recovered in the event of data loss or corruption.
Available instant notifications to diagnose issues quickly and accurately. We have Advanced Monitoring software both for the website and server level. Our software monitors your website around-the-clock, as does our team — so you know your investment is always protected.
Every customer deserves a dedicated engineer. Every Managed.com customer is assigned a Senior Technology Engineer to help them every step of the way. We’ll handle the heavy lifting to migrate your site into our environment, answer any questions you have, and provide one-on-one support for you and your team.
Enjoy the connection speeds that come from the power of leveraging our global presence. We have datacenters around the world, carefully positioned on some of the largest internet backbone cables to provide some of the fastest pings possible. Find out more about our Datacenters and Global Network.
We believe in continuous education. That’s why we hire people who are passionate about technology, and our on-staff Training Director ensures that our team is always fully trained and up-to-date on the latest CMS updates and industry changes.
Our DeveloperMatch.com service takes the guesswork out of finding the perfect developer for your project. If you need a new website design, or changes to your existing website, our DeveloperMatch.com program will match you with the right developer for your project.
If you are a Developer or Digital Agency, you can apply to join the DeveloperMatch.com list of recommended developers. Great projects could be coming straight to you. There’s never any charge, and there’s no obligation.
When you call, you will be connected to a knowledgeable expert within 15 seconds. No phone transfers, no elaborate hold times. Just solutions when you need them.
We respond to email tickets within 30 minutes. When you submit a ticket, our system will quickly queue it to one of our support engineers. We will analyze your ticket and respond to you within 30 minutes. Simple.
Our global network provides rock-solid and stable connectivity around the world, and we have facilities with 99.999% datacenter uptime available — less than 6 minutes of downtime a year. Peace of mind comes standard with the powerful reliability of our hardened datacenters.
We accommodate your needs. We promise we will call and keep you up-to-date. If you want to send in a ticket, we will respond quickly. And if you want to call and talk directly to one of our support engineers, we’re always available. We will call — Because technology is built on people, not hardware.
We challenge any of our competitors to match this policy. If you are looking for a hosting company that treats you like a valued partner, we’re here for you.
No matter your company or your website’s size, we have the services you need. Our support engineers are always available to help you with any of your service questions. Need something not shown here? Contact us, our team is happy to help.
Managed.com has consistently maintained an NPS score in the 90s — in a field where the industry average is 40. An NPS score shows how likely someone is to recommend a company’s product or service.
Fast response and always listening to my requirements regarding time to perform this request as we have clients in Hawaii and Guam. Your support ROCKS!
Ryan did a great job migrating my website for me. He was fast and informative.
Depth of support and explanation of the issue cause and how best to resolve it. Always impressed by the speed and professionalism.
Fast response time (even on a public holiday!), and great knowledge of DNN and the outstanding issues in the platform. Also suggest upgrade, etc. Solid support team and tech know-how.
Customer support rocks! They helped me out and answered all of my questions quickly. Great support!
Ryan fixed all sites that went down due to migration and new Plesk platform. Also configured server to match legacy settings.
Unlike most customer support reps that ask you countless irrelevant questions and still do not understand what the problem is, this time I did not know what the problem was, but the person I was talking to understood right away what was going on and took care of it.
Managed.com support is the best I have worked with in 20+ years of web development. You’re highly available, quick, and solve issues 99% of the time. Support is why I host with Managed.com.
Your support team is always responsive and helpful. Your excellent customer support.